Business Development Center

Meet Our Team

At King O’Rourke Auto Group, we’re lucky to have an amazing team of individuals in every corner of the dealership. Whether you’re dealing with one of our sales consultants, a manager, or a service team member, we want you to have an exceptional experience when you buy or service your vehicle with us. And thanks to our Business Development Center staff, that exceptional experience begins even before you set foot in our dealership. The BDC’s role is to handle any sales or service inquiries among new and existing customers and maintain client relationships.

Walk into our newly designed Business Development Center, and you’ll find a room abuzz with conversation, the sound of business getting done. Our BDC team members build customer relationships by phone, email & text all day, every day. They treat our customers simply by the way they want to be treated. Honesty and transparency play a key role in the success of our business development process.

Much of the work at BDC involves laying the groundwork for the initial customer interaction. They focus on building rapport so customers feel comfortable when they come in to the dealership whether it’s for a Sales appointment or Service appointment. Managing the customer’s expectations and valuing their time is important as we strive for complete customer satisfaction with every visit.